Frequently asked questions
Everything you need to know about our services, safety standards, and residential or commercial projects.
What is a Certificate of Compliance (COC) and do I need one?
A Certificate of Compliance is a legal document confirming that your electrical installation meets South African SANS 10142-1 safety standards. You need one when selling a property, after any new electrical work, when applying for a bond, or when your insurance requires it. Without a valid COC, a property sale cannot be registered.
How long does it take to get a COC?
For a straightforward residential property, we can typically inspect and issue the certificate within 1 to 2 business days. If faults need rectifying first, we'll give you a clear quote and timeline before any work begins.
How do I know if my home needs rewiring?
Common signs include frequently tripping circuit breakers, flickering lights, discoloured plug points, burning smells near the distribution board, or a DB board that is more than 25 to 30 years old. If you're unsure, we offer a full electrical inspection and safety assessment.
What solar system size do I need for my home?
This depends on your average monthly electricity consumption (in kWh), which appliances you want to run during load shedding, and your roof space and orientation. We do a free site assessment and design a system tailored to your needs and budget.
Do you offer financing or payment plans for solar installations?
We can discuss payment structures case by case. We also work with clients who finance through their bank or a solar finance provider, and can supply all the documentation those lenders require.
What areas do you service?
We cover greater Johannesburg and Gauteng, including Sandton, Randburg, Midrand, Centurion, Soweto, Roodepoort and surrounding areas. Contact us if you're unsure whether we cover your location.
Are you registered and insured?
Yes. Taylor Electrical is registered with the Electrical Contractors Board (ECB) and the Department of Labour. We carry comprehensive professional liability insurance on all work we undertake.
Do you provide emergency electrical services?
Yes. We offer 24/7 emergency callouts for power failures, tripped mains, exposed wiring and other urgent electrical faults. Call +27 83 380 9512 at any time.